Privacy Policy

A legal disclaimer

At Onyx Mobile Detailing (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, billing address, and payment details when you book a service.
Service Details: Information about your vehicle, service location, and scheduling preferences.
Website Usage Data: Non-personal data such as your IP address, browser type, and pages visited (collected via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

Schedule and perform your detailing services.
Process payments and send receipts.
Respond to inquiries and provide customer support.
Improve our website and services.
Send occasional updates or promotions (only if you opt in).

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We only share data with:

Service Providers (e.g., payment processors or scheduling software) to fulfill your booking.
Legal Authorities if required by law.

4. Cookies & Tracking

Our website may use cookies and similar tools to improve your browsing experience and analyze site traffic. You can adjust your browser settings to block cookies, though some features of the site may not work properly without them.

5. Data Security

We take reasonable precautions to protect your personal information, including encryption for payment processing and secure storage of customer records. However, no online system is 100% secure, and we cannot guarantee complete security.

6. Your Rights

You may:

Request a copy of the personal information we hold about you.
Request that we update or delete your information (subject to legal and contractual obligations).
Opt out of promotional emails at any time by following the unsubscribe instructions in the message.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our website constitutes acceptance of the updated policy.